The Five Tenets of Virtustream Trust

Organizations that want to modernize their businesses have learned it’s a tough road to go alone. The transformational journey generally requires a move to cloud, which often includes migrating the core mission-critical systems that drive your business and manage critical data. Download Virtustream’s White Paper, “Choosing a Cloud Provider for Mission-Critical Applications is All About Trust,” to learn more about the five tenets of Virtustream Trust.

In today’s complex environment, it’s important that your cloud provider keeps your data private while being transparent in their operations. Virtustream’s cloud operations, migration and management services, security and compliance programs, data privacy practices, and service quality are all designed to sustain the trust we have built with the biggest brands on the planet.

This white paper goes into detail about the five tenets of Virtustream Trust, which are:

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Security

Virtustream’s security foundation is built on the CIA Triad model, protecting the Confidentiality, Integrity, and Availability of its assets. Virtustream’s top-down approach, starting from the senior executive leadership, entails in-depth, extensive due diligence in all aspects of our defense-in-depth security posture. Virtustream’s people, processes, and technologies strive for trust, transparency, dependability, scalability, accountability, auditability, innovation,
and automation.

Compliance

A rigorous approach to information security management is core to the way we manage our facilities and operations. Cloud-delivered systems must be compliant with both regulatory standards, which encompasses global, regional, and industry-specific regulations, as well as obligations specified in service agreements. That’s why all Virtustream services have the appropriate certifications and attestations and our technical data center personnel are government security cleared.

Privacy

Virtustream respects your privacy and is committed to protecting the personal information that you share with us. Discover how we collect, use, and disclose information that we obtain about visitors to our website, Virtustream.com, and the services available through our website.

Transparency

Virtustream gives you visibility into our cloud practices to provide you with a clear understanding about how we handle your customer data, including how we process, store, and secure your data, and who has permissions to access your data. Additionally, we make proof available to you to support our claims and a forum for the sharing of information among peers and with Virtustream leadership.

Service Quality

For organizations deploying mission-critical applications in the cloud, trust is not just about security and compliance. Trust involves the quality of service that Virtustream cloud services offer, including guaranteed availability levels, consistent high performance, reliability, professional and managed services, and unmatched customer service.

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