Support


Global Service Desk

United States
United States
Public Sector
Asia Pacific
EMEA
Global
US Toll Free
877-303-9524

US Toll
801-252-4260
US Toll Free
833-842-1168

US Toll
801-679-4910

Japan Toll Free
0120-941804

South Korea Toll Free
080-8221440




UK Toll Free
0800-0988209

UAE Toll Free
800-035770109

Ireland Toll Free
1800-816741

EMEA Toll
+448000988209

Global Toll
+1-801-252-4260


Data Centers

For more information on our data centers, please contact us. 
For urgent data center issues, please contact our Global Service Desk:

Email: 
Customer Service Portal:  https://support.virtustream.com/

Virtustream Enterprise Cloud

For more information on our services, please email .
For urgent issues, please contact our Global Service Desk:

Email: 
Customer Service Portal:  https://support.virtustream.com/

Virtustream Storage Cloud & Dell EMC-Related Cloud Technologies 

(i.e., CloudBoost, CloudArray, and Isilon CloudPools) - 24 x 7 x 365 Support

To open a Service Request (SR) visit Dell EMC’s Support page https://support.emc.com/ with your login credentials or by contact a Dell EMC Customer Service Technician at 1-800-782-4362. 

Customer Service Portal: https://support.virtustream.com/

If this is an emergency and is a P1 related issue, please contact:

Email:  
Note: A Service Request is still required for emergency requests, so please be sure to open one to expedite the process.

Virtustream’s Self Service Public Cloud

For more information on our Self Service Public Cloud, please email .

For support, please contact our Global Service Desk:

Email: Customer Service Portal: https://support.virtustream.com/

Note: You must be registered and have an active account with us to be an authorized requestor and open a support ticket. Please reference “Self Service Public Cloud” in your email.