Virtustream understands that security is of the utmost importance to enterprises and government organizations. Virtustream gathers and monitors security logs to ensure that threats to systems and data remain just that, threats, and don’t become incident
The Virtustream Security Intelligence Operations Center (SIOC) monitors the security posture of the entire Virtustream Cloud Infrastructure. The SIOC uses security information and event management systems (SIEM) to aggregate logs and detect suspicious activity and indicators of compromise. The SIOC analysts monitor alerts, researchers investigate industry trends and threat intelligence, and tooling experts build alerting based on continuous monitoring and threat categorization. This SIOC expertise is also available to Virtustream customers for purchase as a managed service that provides customers with incident detection, response, and reporting services that monitor their Virtustream hosted infrastructure. In keeping with best practices, Virtustream maintains logs in its centralized logging system for at least one year to comply with PCI DSS requirements.
For customers that have purchased SIOC support via the Virtustream “Log Management” managed service, Virtustream SIOC staff will proactively monitor security threats that arise in an organization’s hosted environment in real-time. The Virtustream SIOC has 24x7x365 on-call support and the tools needed to provide a comprehensive security and compliance posture via an extensive suite of reports.
Customers that use Virtustream’s xStreamCare Services™ can leverage Virtustream to help create artifacts for audit, compliance, and continuous monitoring purposes.